Confidential · Prepared exclusively for Trans Global (S) Pte Ltd · 1 July 2026
JD CoreDev · Digital Audit Report

Trans Global (S) Pte Ltd.

The headline finding

No online quote system, no tracking portal, no CRM—everything runs on email and phone for a 20-year-old freight business.

Industryfreight forwarding / project logistics
LocationSingapore
Websitehttps://www.transglobal.com.sg/
Audit Date1 July 2026
48 /100
Website
5/10
Social Presence
3/10
Infrastructure
2/10
Growth Potential
8/10
01

Website Audit

CriterionScoreFinding
Design & Visual Quality 4 Basic template design with outdated visual style. Contains placeholder Latin text (Lorem ipsum) visible on the About Us page, indicating incomplete content updates.
Mobile Responsiveness 6 Appears responsive but lacks modern mobile-first optimization. Navigation could be simplified for freight industry clients accessing on mobile.
Page Speed (estimated) 4 Multiple heavy images and no visible speed optimization. Likely slow load times for project cargo galleries and service pages.
CTA Clarity 5 Generic contact forms present but no clear quote request system or online booking flow. Freight forwarding clients expect instant quote requests.
SEO & Discoverability 3 Minimal SEO structure detected. No clear lead generation optimization for high-value keywords like 'project logistics Singapore' or 'freight forwarder ISO certified'.
02

Social & Online Presence

03

Internal Infrastructure

Booking System
Manual inquiry only
No online booking or quote system detected. All inquiries appear to go through email or phone. Freight clients must wait for manual responses.
CRM / Customer Data
Not detected
No visible CRM integration. Customer testimonials on website suggest manual email follow-ups. Likely using basic email for client management.
Marketing Automation
None detected
No automated follow-up, shipment tracking portal, or client communication system visible. Everything appears manual.
E-Commerce
Not applicable
B2B freight business with no e-commerce component. Quote requests are handled manually.
04

Top Recommendations

01
Build a client portal with automated quote and tracking
Trans Global handles complex freight and project cargo but has no online quote request system or shipment tracking portal. A custom-built client dashboard would let customers submit RFQs with cargo specs, receive instant preliminary quotes based on routes and weight, and track shipments in real-time—eliminating dozens of back-and-forth emails per job. This single system would own the entire client experience, with no Fresha-style platform taking a cut or owning the data.
Est. Impact
High
02
Claim and optimize Google Business Profile
No Google Business Profile was found for Trans Global despite 20+ years in operation. When procurement managers search 'freight forwarder Singapore ISO certified' or 'project cargo logistics near me', this company is invisible. A claimed, optimized profile with service categories, photos of heavy lift projects, and client reviews would capture high-intent B2B searches at zero ongoing cost.
Est. Impact
High
03
Integrate website with CRM and follow-up automation
Every inquiry currently goes to email and gets manually processed. A lightweight custom CRM integrated directly into the website could capture leads, assign them to sales staff, trigger follow-up reminders, and track conversion—all without paying HubSpot, Zoho, or Salesforce. For a business where a single project cargo job can be worth tens of thousands, losing even one lead to a missed follow-up is expensive.
Est. Impact
Medium
Next Step

Let's fix this — together.

This audit was put together by JD CoreDev — a boutique software consultancy building custom CRM systems, booking platforms, and digital infrastructure for growing businesses across Hong Kong, Singapore, and Malaysia.

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